How to Have Difficult Conversations

Online Course:
Transform your challenging relationships into collaborative ones with this practical, systematic approach to having successful difficult conversations.
$ 297 CDN /pp
In this Online course...
Learn how to:
- Prepare for discussions effectively and efficiently
- Stay committed to what matters most
- Focus on the problem and avoid defensive responses
- Engage positively
- Create more instances of positive, innovative, and creative solutions.
Participant Experiences
“I liked the practical elements of it, and also liked doing it with my little team! I think it’s so valuable to do this work with people you work with or have relationships with. I will start using it right away in preparing to have conversations.”
Dr. Rae St. Arnault - • ND, Co-Founder, Empower Health Clinic
“If you are struggling on how to have that tough conversation, this is a great course to take. Julia and Gordon with their years of mediation experience present the course material in a clear, logical, effective and engaging way. The role plays with feedback along with the written resources provided a wealth of information. It’s a fast-paced course that provides a pragmatic approach to help you prepare to effectively handle those difficult conversations.”
Andy Mendel - Investigations Manager
"What an insightful course. Julia and Gordon have found a way to introduce a challenging topic with practical techniques that can be used immediately."
Brendan - IT Supervisor
Course FAQ's
After purchase, You can log-in to start immediately and work at it on an schedule you choose. You have access to the course for one year so you can come back for reminders as often as you like.
The videos are one and a quarter hours total viewing time. You should also alot time for doing the exercises from the 40 page workbook.
Online. Anytime. Easy.
